We collect:

• Questions, queries or feedback you leave, including your email address if you contact www.tollesbury-house.co.uk.

• Your email address when you book an apartment or register for our newsletter, and how you use our emails – for example whether you open them and which links you click on.

• Your IP address, and details of which version of web browser you used Information on how you use the site, using cookies and page tagging techniques

• Any other data you submit to us, when using our system.

This data can be viewed by authorised people at Tollesbury House, to:

• Improve the site by monitoring how you use it.

• Gather feedback to improve our services, for example the usability of our system.

• Respond to any feedback you send us, if you’ve asked us to.

• Send email alerts to registered users.

• Provide you with information about additional services to improve your experience.

Where is your data stored:

We store your data on secure servers in the United Kingdom. Some of our suppliers are based outside the United Kingdom. We have strict controls over how and why your data can be accessed. By submitting your personal data, you agree to this.

Keeping your data secure:

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. We have, however, applied Secure Socket Layer (SSL) certificates to our website and system, to ensure your data is encrypted.

Any data you send is at your own risk. We have procedures and security features in place to keep your data secure once we receive it.

Disclosing your information:

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. The only exception is for the secure services we use.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Following a link to www.tollesbury-house.co.uk from another website:

If you come to www.tollesbury-house.co.uk from another website, we may receive information from the other website. We don’t use this data. You should read the privacy policy of the website you came from to find out more about this.